Equality and diversity

Equality and diversity statment

Release Potential is committed to the principle of fairness for all. The Company aims encompass an intention to ensure that all staff and learners have an equitable and fair opportunity to maximise their potential.

We are committed to ensuring that people feel valued, included and feel that they are treated with respect. Release Potential will create and maintain an environment in which diversity is valued.

The Company will seek to
BP YellowEliminate unlawful discrimination by incorporating equality duties into its policies and practices at all levels and fostering an ethos of respect and tolerance in all its members.

BP GreenAdvance equality of opportunity by enabling all members to access services of the highest standard, regularly maintaining and checking that no groups are disadvantaged.

BP PurpleFoster good relations by celebrating diversity, acting to resolve issues including discrimination and promoting the values of diversity and equality in all members.

This commitment to equality and diversity underpins and influences all areas of Company activity. We want all staff and learners, whatever their backgrounds, to have a fair and equitable chance to learn, develop and to succeed.

It is essential that we know the different factors and influences on a learner or a member of staff which make them feel included, motivated and valued so that we can support them to be the best that they can be.

It is important that everyone understands that good equality, diversity and inclusion (EDI) practice is actually a key determinant of success for our Company.


Release Potential Ltd, its staff and learners will make every effort to include learners with disabilities and/or learning difficulties into all aspects of learning, testing and assessment. Every learner is seen as an individual and Release Potential wishes to respond to and, where possible, meet individual needs. We are committed to making sure that disabled people, including those with learning difficulties, are treated fairly.

Release Potential will make all reasonable adjustments to learning, testing and assessment to ensure that disabled learners are treated equally. However, Release Potential may not be able to meet all complex and profound learning needs and may need to use locations that are not suitable to wheelchair users.

Physical accommodation and access

Wheelchair access is taken into consideration at every training location.


Release Potential wishes to ensure that it complies with the requirements of the Disability Discrimination Act (as amended by the Special Educational Needs and Disability Act 2001.)


Course Entry

Any learner with a need is encouraged to contact their employer or Release Potential for an informal discussion to consider the best way forward.

Learners have the opportunity to detail their learning support needs on the enrolment form. The appropriate support can then be identified during the enrolment process. Learners may be asked for additional information if required. We are able to offer advice and support for a range of sensory impairments. We welcome telephone and email enquiries throughout the year.

Learner's confidentiality will be respected at all times.

Additional Learning Support

Additional support to learners with specific learning difficulties (dyslexia) or who need extra help with basic skills can be provided. Learner’s with physical, hearing or visual impairment can be assessed and offered appropriate support from specialist staff. Release Potential can provide enlarged texts for visually impaired students and audio aids or signers for those who are hard of hearing. We would try to access any other necessary equipment.

Assessment Arrangements.

Release Potential will contact any learner they are aware of who may require special assessment arrangements. To further the aim of meeting assessment needs it is important for learners to be make sure that their requirements are known to Release Potential as soon as possible. Assessment arrangements could be allowing extra time, a reader, a scribe, a separate room or use of a computer.

Staff Training

Training and updating on the Disability Discrimination Act and understanding Hidden Disabilities (including people with epilepsy, diabetes, sickle cell condition, chronic fatigue syndrome or ME, cystic fibrosis, cancer, HIV and AIDS, and heart, liver or kidney problems) are a regular feature of Staff Development Programmes. Staff are briefed on individual support needs.

Complaints and Appeals Procedure

Learners have a right to complain if they believe they have not received the appropriate support. The learner should make any concerns known to the trainer on site in the first instance or to the Curriculum Manager at Release Potential if they do not wish to bring the issue up in a group situation.

Help and support is available to any learner in order to make a complaint. Course induction packs contain information on the complaints procedure.

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