Your future in the Civil Service starts here.
With 44,310 new entrants in 2024/25 and rising median salaries of £35,680, the Civil Service is one of the UK’s fastest-growing career destinations. A significant number of Release Potential customers have already secured roles, proving that the door is open wider than ever. This isn’t just a job — it’s a chance to build stability, purpose, and long-term success.
Our Civil Service courses have been designed to enhance your success during your application process.
Leadership & Management
Coaching & Mentoring
Customer Service
Employability
In-work Progression
Our offer, delivered in our hybrid learning environment includes Employability, Customer Service, Coaching & Mentoring and Leadership & Management.
We are continually refining our offer to meet the demands of the ever-evolving job market—all with the intent of upskilling our learners ensuring they gain the qualifications while having the best learning experience, overall reducing unemployment nationally.
The best online learning experience to get you ready for work!
Employability
This programme will get you ready for work whilst strengthening your knowledge of the Civil Service application process.
Level 2 Certificate
Customer Service
Practical guidance on Civil Service applications, assessments, and interviews, plus a Level 2 Customer Service Certificate to support operational delivery roles.
Level 3 Certificate
Coaching & Mentoring
Civil Service application guidance attached with a Level 3 Certificate Coaching and Mentoring. Perfect for those looking for caseworker roles.
Level 3 Diploma
Coaching & Mentoring
Develop Civil Service application knowledge alongside expertise in Coaching and Mentoring, supporting professional development, enhancing communication, and promoting ethical practice.
Level 3 Diploma
Leadership & Management
Develop essential Civil Service application knowledge alongside a Level 3 Diploma in Leadership & Management, empowering aspiring leaders to enhance team performance and communication.
Frequently Asked Questions
What is Hybrid Learning?
Hybrid Learning is a collective term for our online programmes, designed using various learning methods and styles to meet the needs of different learners through a flexible and engaging approach.
How can I enrol?
To enrol on any of our programmes, please get in touch! Send us an email at courses@release-potential.co.uk or call us on 01661 843819.
Where are they delivered?
Our Hybrid Learning programmes are all delivered through Zoom.
To download Zoom to your device, please click here
Am I eligible to join?
To be eligible for our Hybrid Learning programmes, you must be over the age of 19 and be based within the funding area of the programme. Information on whether you are based in the right area can be given on an individual basis during the enrolment process.
What if I don't have a laptop?
During the enrolment process, we will establish what equipment you have access to. We first ask that you speak with your Work Coach, as they may be able to support you with a permanent laptop. If this isn’t possible, Release Potential can provide a laptop loan for the duration of your programme.
How long do the programmes last?
stage ONE learning typically lasts around 22-25 days. Whole programmes last 4, 8 or 12 weeks depending on the support identified throughout your enrolment. Once the programme has ended, there will be ongoing support through our Aftercare programme.
How are they delivered?
Hybrid Learning programmes are delivered through a blend of video conferencing seminars, tutorials and support sessions all tailored to the individual.
What happens if I get a job?
You no longer need to attend the programme, however we are required to take a few details regarding your new employment.
