Support
We are here to support you all the way
Release Potential strives to make your learning experience the best it can possibly be. We will be able to modify your learning to suit what is best for you.
Take a look at
our support links
There are many ways that Release Potential can offer support throughout your experience with us. We have experienced staff who are always willing to help and offer expert support and knowledge to provide the best learning environment possible.
If you may need support or even just someone to talk to about what may be the best possible route for yourself, then do not hesitate to get in contact with us.
Safeguarding & Prevent
Release Potential is committed to the principle of fairness for all.
Complaints Policy
Release Potential is committed to the principle of fairness for all.
Learner Documents
Release Potential is committed to the principle of fairness for all.
Remote Education
Release Potential is committed to the principle of fairness for all.
Got a Question, here's our FAQs
Here you will find the answers to a large number of frequently asked questions. We trust this page will provide clarity to many issues, however, if you still cannot find the answer you are looking for, or would like to learn more about anything here at Release Potential then please call us on 01661 843819.
FAQs
We can provide training across England, although we work predominantly in the North East and the West Midlands, serving the needs of the local community.
This depends on the type of course you are enrolling on. We run face-to-face programmes in venues in the heart of the community. However, we do run programmes online virtually. This will be explained during the referral process.
If you have completed a certified qualification on your programme, your work needs to be verified by the awarding body. Once your work is verified your certificate will be posted to you. Before we post your certificate we will call you to confirm your current address.
Please call the office on 01661 843819 and you will be given a time where one of our Curriculum Team will contact you over Video Conferencing or the phone, to support you with your application.
You will need an internet connection to join our Video Conferencing classes. Please speak to your Work Coach as they may be able to provide a solution for the duration of the course.
Please give us a call on 01661 843819 and we will be able to issue new password credentials.
For the course the only software you will need is Zoom to access the classroom sessions and Adobe Acrobat Reader to be able to complete the workbooks.
To download Zoom click here
To download Adobe Acrobat Reader click here
Release Potential is committed to making all of our learning environments inclusive for all. There are a number of ways we can enhance our learning environment with adaptive technologies, time and space to give you the best experience possible. Please inform us during your enrolment of any additional support you may need, and we can implement reasonable adjustments in your programme.