S.O. – Civil Service learner

S has a background in teaching and training, but unfortunately became unemployed shortly before the pandemic. As time went on their confidence and motivation started to take a hit and they were in need of a boost. S’ Work Coach told them about the course and, thinking it would help with the applications they were already making, they decided to join! Read on below to hear more from S and their journey!

What were you doing before you started the programme?
My previous employment experience has been focused on teaching and training. I have worked in a variety of learning environments including universities, business institutes, the private sector, and had a period of self-employment. All roles were focused on teaching English Language.
I had been unemployed from mid-2019 up to starting the course with Release Potential. I had tried various avenues and options, but as time went on, my confidence and motivation were affected.

How did you find out about the training?
I found out about the course from my Work Coach at Birmingham Job Centre. I had been applying unsuccessfully for Civil Service jobs. My Work Coach knew about this, told me about the course and encouraged me to take part.

Why did you decide to join?
I had been applying for Civil Service jobs anyway, and the course seemed to be tailor made for these roles. Through taking part, I was anticipating being in a better position to apply and be better prepared to make applications for these positions.

What did you think of the training? How did it help you?
The delivery staff were excellent – professional, personable, helpful, and supportive. I enjoyed the structure of the course and doing something positive with other people. It provided a good opportunity to gel with others even though it was an online course. In particular, I found the support with personal statements and the practicalities of making Civil Service applications very useful. There was a ‘job channel’ created for the course, with new vacancies posted to it. This helped to give some real targets in terms of making applications.

Were there any barriers or obstacles you had to overcome?
I had been unemployed for a while, and my confidence needed a boost. The course gave me the focus I needed and helped to put some ‘pep in my step’.

What are you doing now?
I’ve secured a DWP administrative role, and I’m about to start four weeks of training and preparation.

What impact has the training had on your life?
The course gave me a confidence boost and helped me to be better prepared to make applications for Civil Service positions. I start my new job next week.

What are your plans for the future?
I’m focusing on my new role and would like to grow into it. I want to ensure I keep going, moving successfully in the right direction, and create some stability in life.

What would you say to someone who was thinking about doing the training but wasn’t sure?
If you’re interested in Civil Service opportunities you should go for it, completely!

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